FAQs

Are you factory or trading company?

We are factory, so we can offer you very competitive price and very fast lead time.

How can I get a quotation?

Please provide 2D / 3D files or Samples indicates the material requirement, surface treatment and other requirements.
Drawing format: IGS, .STEP, .STP, .JPEG, .PDF, .DWG, .DXF, .CAD…
We will submit the quotation in 12 hours during working days.

Do you provide samples? Is it free or extra?

Yes, just need some sample cost for setup and material cost and courier fee by buyer
And it will be returned back when proceed into mass production.

Will my drawing be safe after you get it?

Yes, we will not release your design to third party unless with your permission.

How to deal with the parts received in poor quality?

All our products are QC inspected and accepted with inspection report before delivery.
In case of non-conformance, please contact us immediately. We will check on the problems to find the cause.
We will arrange remake your product or refund to you.

What is your MOQ?

According to the product,trial order before mass production is welcomed.

Do you provide ODM/OEM service?

OEM / ODM is welcome, We got a professional and creative R&D team, and customized colors are optional. From the concept to finished goods, we do all ( design, prototype reviewing, tooling and production ) in the factory.